Reviews
Frequently Asked Questions
Digital Downloads
What type of images do you offer?
All images are categorized into themed collections. Each collection will have an average of 15 images, but sometimes we can hold up to 50 images in only one collection.
What can I use the images for?
You can use the image downloads for either personal usage or commercial usage.
Can I use the images for client projects?
You have the right to use the images for client work. However, please note that sharing images directly with clients or other third parties is not permitted. They should access the resources through your project.
Are there any restrictions on image usage?
While Typedreams provides extensive usage rights, there are a few restrictions. You cannot resell or distribute the resources as standalone products (e.g. NFTs or downloads). Additionally, you cannot use the images in any way that promotes illegal, harmful, or offensive content.
Do you offer refunds or returns?
For our digital downloads, we do not support any returns or refunds.
Since we are a small company, we make an effort to offer competitive prices together with high-calibre goods and services. That being said, do not hesitate to contact us directly if you have any questions or concerns about your order. Our goal is to make your experience with our products as enjoyable as possible, and we are here to help in any way we can.
Frequently Asked Questions
Physical Art Prints
What type of art prints do you offer?
We keep growing our range of art prints all the time and bring new exciting characters to life!
Fantasy Series
Aquatic Wonder Series
What is your return policy and quality guarantee?
Quality Guarantee
If you’re not satisfied with the quality of your art print, please get in touch within 30 days of receiving the item and we will send a replacement order. If you cannot wait for a replacement order, please indicate that would rather be refunded instead. Below, could be some reasons for a refund:
Colour Consistency
We use Gelato Print On Demand service as our partner. Printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the colour, consistency, and final result: machine type, machine settings, paper types, humidity in the room, and when the machine was last cleaned, to mention a few examples. Colour variations that may occur due to the above-mentioned reasons lie within acceptable lie within acceptable tolerance levels and are not covered under our quality guarantee.
Defective or Damaged Products
If you receive a defective or damaged order, such as damage to the delivered product, errors in the quantity, or lack of quality of the content provided. Should you want to submit a new order, we will cover the costs of the new order.
Lost Orders
For packages lost in transit, please get in touch with us within 30 days from the estimated delivery date. We'll be happy to send a replacement order on your behalf.
Return Policy
We currently do not support returns because the products you order are printed on demand and made specifically for each order. Should you want to submit a new order, you will be liable for the costs of the new order.
Returned to Sender Policy
Wrong Address
If you provide an address considered insufficient by the courier, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
Rejected by the Recipient
If you reject the shipment during the delivery, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
Unclaimed
If you are not able to receive the order at your address, the shipments may be available for pick up at your local post office or carrier pick-up point. Shipments that go unclaimed may be returned to the sender. For these cases, please place a new order and get in touch with us so that we can report the problem and arrange for the product price to be refunded for the new order (you will still have to pay for the shipping costs).